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Southeastern Med receives honor for patient experience

Published: June 21, 2017 12:00 AM

Southeastern Med recently received the Outstanding Patient Experience Award from Healthgrades.

This award is given to the top 15% of hospitals nationwide, based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient survey, which evaluates a hospital's performance across 10 measurements related to communication, cleanliness and noise levels, and medication and post-discharge care instructions.

While the award recognizes the top 15%, Southeastern Med actually performed among the top 5% of hospitals in the United States, according to patient survey feedback.

Southeastern Med is the only hospital in Southeastern Ohio to earn the award this year and one of only 450 (out of 5,000) hospitals recognized nationwide.

"We've been working diligently to improve our patient experience, and we're thrilled to see that our hospital is ranked above the national average in every single category. This patient feedback tells us that we're on the right track to making Southeastern Med a trusted destination for care in our community," said Ray Chorey, President and CEO at Southeastern Med.

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About Southeastern Med

Since opening its doors in 1952, Southeastern Med's goal has been to provide accessible, affordable, high-quality health care services close to home. Today, they're continuing to expand services in the areas of vascular health, cancer treatment, orthopedic services and more to help you get back to life.

For more information about Southeastern Med and the many healthcare services it provides, visit SEORMC.org.

About HealthgradesHealthgrades is the leading online resource for comprehensive information about physicians and hospitals. Every day, more than one million people use the Healthgrades website to search, compare and connect with hospitals and physicians based on the most important measures when selecting a healthcare provider: experience, hospital quality and patient satisfaction. For more information, visit Healthgrades.com.


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