MILLERSBURG — The award-winning service customers are used to enjoying when staying at the Wallhouse Hotel in Walnut Creek will not change.
How visitors can book rooms and other benefits are what will be gained by Wallhouse joining the upscale brand of The Ascend Hotel Collection by Choice Hotels International.
“When a guest walks into the Wallhouse, they won’t see anything different,” said Karen Troyer, director of operations, Nivea Hospitality. “The great service, excellence in hospitality and all that will stay the same. The only difference guests will see is if they sign up for the Choice Rewards program.”
She went on to explain why the Wallhouse Hotel is making the switch.
“There are two ways of looking at it; one is for the benefit of our guests, and that would be having the Choice Privileges rewards program,” Troyer said. “That is the top-rated hotel rewards program in the world. So it’s very beneficial for a guest. You can use those rewards for free night stays all over the world at any Choice Hotel.”
Rewards can be used for other travel options like airline tickets, cruises or even gas cards.
“It’s a very versatile rewards program,” she added. “It’s very impactive for the hotel, as far as marketing purposes.
“For the hotel, being an independent hotel and joining a brand like Choice, you become much more visible,” Troyer continued. “We were an independent, one hotel, and it’s like a small boat riding the wave of a big, huge ship.”
Nestled in the picturesque backdrop of Ohio’s Amish Country at the south side of the intersection of state Routes 39 and 515 in Walnut Creek, The Wallhouse Hotel is a 2017 Trip Advisor Travelers’ Choice winner and an upscale, modern-style hotel with a crisp, refreshing décor.
“Our commitment is to offer a hotel that you’ll want to return to again and again by providing immaculate rooms, engaging spaces and unmatched personal service,” Troyer said.
The Wallhouse Hotel offers an array of amenities, including an indoor heated saltwater pool and whirlpool, fitness room, complimentary hot breakfast buffet, boardroom and conference room. Each modern guest room features a kitchenette with a microwave and refrigerator, specially made pillow-top mattresses, and luxurious linens. The Wallhouse Hotel participates in the award-winning Choice Privileges loyalty rewards program, rated no. 1 in USA Today's 10 Best Readers' Choice Awards list.
“You get to be connected to the Central Reservation System,” Troyer said. “You can type in Choice Hotels and say you want to stay in Berlin or Walnut Creek, we’re going to pop up with the other Choice Hotels.”
Membership is free, and offers fast rewards, instant perks and exclusive member rates when booking directly at www.choicehotels.com. Members can redeem points toward free nights, airline miles and more while staying at any of Choice's global hotel properties.
By staying so many nights, you used to get a night free at Wallhouse.
“It was very restrictive. That was the only thing we could offer,” she said.
By going to Choicehotels.com, visitors will have a selection of Comfort Suites, Sleep Inns they can book in the Ascend Hotel Collection, which is a worldwide collection of upscale, boutique and independent hotels and resorts and is part of the well-known hotel brand Choice Hotels International.
“It’s kind of Choice’s premier hotels,” she added.
Membership with the Ascend Hotel Collection enables distinctive, independent properties to gain a worldwide presence while keeping their local charm. For more information please visit https://www.choicehotels.com/ascend.
Reporter Kevin Lynch can be reached at 330-674-5676 or firstname.lastname@example.org.